The terms ‘Ken Paterson Writer’, ‘Ken Paterson’ or ‘me’ or ‘I’ or ‘mine’ refers to the owner of the website whose address is 22 Heaton Road, Bolton BL6 4EE. It may also include representatives and approved third party associates.
Ken Paterson Writer is the website of freelance writer Ken Paterson.
The term ‘you’ or ‘your’ refers to the user or viewer of my website and/or the client (or their employees) who receive a service from us.
The term “service” or “services” means the service, including materials and documentation, advice or recommendations, training delivery or other information (whether verbally or in writing), supplied to you by me as agreed within my terms of engagement or agreement, which shall be deemed to incorporate these terms and conditions and the terms of any individual engagement agreement.
The use of the website pages of Ken Paterson Writer is possible without any indication of personal data (save for Cookies). Information (or data) I may collect and process from you as a result of use of my website and contact with me is as follows:
Information that you provide by completing my ‘contact me’ forms on my site;
Information when making enquiries including your name, address or place of business, contact numbers, email address and contact details;
Any details of cases, investigations or activities when using any of my bespoke services; Details of your visits to my site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
When you visit my website, I may send information to your computer about your visit and this is stored in a small text file called a ‘cookie’. Cookie files contain information that is transferred to your computer’s hard drive. My website can access this information (and only this information) on later visits, if your browser permits. They help me to improve my site and deliver a better, more personalised service to you. I do this so I can improve the experience of all users by gathering anonymous information about usage of the website. Typically I might use information to identify popular areas and improve navigation within the website. All recent versions of popular browsers give users a level of control over cookies. You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.
The data I hold on you will be stored at and held in a destination inside the European Economic Area (“EEA”). However, some third party tools, such as Dropbox for example, may store data outside of the EEA. Where relevant, I require third parties to respect the security of my customers’ data and to treat it in accordance with the law.
In line with data protection principles, I only keep your data for as long as I need it for, which will be at least for the duration of our business relationship and for six years after our contract(s) has ended for HMRC record keeping and the defence of potential legal claims. Information that you provide by completing my ‘contact me’ form or any other provision of contact details and information may be held by me indefinitely on a secure database.
I process and maintain your information in order to provide a service to you. I may use information held about you in the following ways:
To ensure that content from my site is presented in the most effective manner for you and for your computer;
To create, update and enhance client records and maintain my service relationship with you;
To correspond with you and provide you with information, products or services that you request from me or which I feel may interest you;
To provide you with access to newsletters and updates produced by me;
To carry out my obligations arising from any contracts entered into between you and me, including contractual arrangements and the delivery of products and services and to communicate with you about the same;
In letters, contracts, meeting minutes, delegate lists and other types of documentation relating to employment advice and support I provide to my clients;
To process payments for my products and services, including banking information; deal with enquiries and concerns and to ensure the effective administration of my business;
To allow you to participate in interactive features of my service, when you choose to do so;
To notify you about changes to my service to you.
I may use your data to provide you with information about products and services which may be of interest to you and I may contact you using contact details you have provided on my website. I may also permit my affiliates, including strategic partners, to use your data in this way. Information about my users is shared with my website agents to assist me with the development and maintenance of my site.
If you are a new/existing customer, I may contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale to you or enquiry from you.
No decision will be made about you solely on the basis of automated decision making.
I respect the privacy of my users. I will not ordinarily sell or share your data, except where specified. I may disclose your personal information to any representative of Ken Paterson Writer, including any future subsidiaries, as defined in section 1159 of the UK Companies Act 2006 and to those of my agents who administer my accounts, products and services. I may also share your data to obtain further specialist advice and services such as expert business or legal services but I will request your consent to do so.
I may disclose your personal information to third parties without your consent only in the following circumstances:
In the event that I sell or buy any business or assets, in which case I may disclose your personal data to the prospective seller or buyer of such business or assets – you will be notified if this takes place;
If Ken Paterson Writer or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers may be one of the transferred assets – you will be notified if this takes place;
Record keeping with third parties, such as Companies House or HMRC;
If I am under a duty to disclose or share your personal data in order to comply with any legal obligations or proceedings, including potential proceedings, public duty, or in order to enforce or apply or defend my terms and conditions, legal rights and other agreements; or to protect the rights, property, or safety of Ken Paterson Writer, my customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
I have in place strict procedures and security features to try to prevent unauthorised access. I will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Where possible when transferring sensitive information, I will use appropriate encryption technology.
Where I have given you (or when you have chosen) a password which enables you to access certain restricted parts of my site or encrypted data, you are responsible for keeping this password confidential. I ask you not to share a password with anyone.
The transmission of information via the internet should not be assumed to be totally secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to my site; any transmission is at your own risk. However, once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.
Third parties must hold transferred data securely and in line with current legislation implement and must use appropriate technical and organisational measures to ensure the security of your data.
From time to time it may be necessary to receive information relating to a special category of data known as ‘sensitive personal data’ (for example that of an employee or ex-employee) in order to carry out my obligations arising from any contracts entered into between you and me.
This type of information must be processed in accordance with more stringent guidelines. Information in this category may include:
Racial or ethnic origin; political beliefs; religious or philosophical beliefs; trade union membership; genetic or biometric data; physical or mental health; sex life or sexual orientation.
Most commonly, I will process special categories of data when the following applies:
You have given explicit consent to the processing;
I must process the data in order to carry out our legal obligations;
I must process data for reasons of substantial public interest;
You have already made the data public.
I will use and process sensitive personal data in client workforce matters where relevant
You have the right to ask me not to process your personal data for marketing purposes. You can also exercise the right at any time to have your personal data removed or altered by emailing email@example.com with ‘Opt Out’ in the subject header, or alternatively via telephone.
You also have the right to have your information updated – if you change contact details, such as business location or email address, or any of the other information I hold is inaccurate or out of date, please email me at firstname.lastname@example.org.
You have full control over your decision to give or withhold consent to my holding and processing the data I hold on you and there will be no consequences where consent is withheld. Consent, once given, may be withdrawn at any time.
My site may, from time to time, contain links to and from the websites of my affiliates including certain suppliers, distributors, trading associates and governing bodies. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal data to these websites. The supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). For more information about your rights following the introduction of GDPR in May 2018, see www.ico.org.uk.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. There is no charge should you request access to your Data, however, requests deemed to be excessive or vexatious may incur a charge under the Act.
When engaging with me on social media (for example LinkedIn or Twitter), please be aware that these platforms use their own privacy notices and settings. You should therefore familiarise yourself with their contents and guidelines so you know what they do with your information.
At Ken Paterson Writer I welcome positive feedback so feel free to share this but please be aware that your comments or reactions could be made public. However, please do not post any offensive, defamatory or insulting comments – any comments of such nature should be sent to me direct in order to address any issues ‘offline’ in an appropriate manner.